Your Questions, Answered
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Online counselling takes place through secure video calls or phone sessions, allowing you to access support from wherever you feel most comfortable..
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Research shows that online therapy can be just as effective as in-person counselling for many issues, including anxiety, stress, depression, and relationship challenges.
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Counselling can help if you’re feeling overwhelmed, emotionally drained, anxious, disconnected, or if you simply want a safe space to talk and understand yourself better.
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Many clients start with weekly sessions, though the frequency can be adjusted depending on your needs, goals, and schedule.
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You’ll just need a private space, a stable internet connection, and a phone, tablet, or computer with audio and video access.
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Most counselling sessions last around 50 minutes, giving you dedicated time to explore your thoughts and feelings without pressure.
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Many clients start with weekly sessions, though the frequency can be adjusted depending on your needs, goals, and schedule.
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The first session is a chance for us to get to know each other, discuss what’s bringing you to counselling, run through the counselling contract and explore what support may help you moving forward.
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Yes. Sessions are confidential and held through secure platforms designed to protect your privacy and personal information.
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Feeling nervous is completely normal. Therapy moves at your pace, and there’s no expectation to share everything straight away.
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Yes. You’re always in control of your therapy journey and can pause or stop sessions whenever you choose.
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Many people start counselling without knowing what to expect. I will guide you through the process and help you feel comfortable.
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That’s okay. Some clients prefer phone sessions or other formats. The goal is to find an approach that feels safe and manageable for you.
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Yes. Online counselling offers flexibility, making it easier to attend sessions around work, family, or other commitments.
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Not at all. Therapy can be helpful whether you’re struggling deeply or simply wanting support, clarity, and personal growth. You can also think of sessions as a check-in just to explore if you are OK.
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You don’t have to wait until things feel unbearable to ask for support. Counselling can help you understand yourself better and make life feel more manageable.
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That’s completely okay. Part of counselling is helping you make sense of thoughts and emotions that may feel confusing or hard to put into words.
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Therapy isn’t about “fixing” you — it’s about giving you support, insight, and tools that can help you cope, heal, and move forward in a healthier way.
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No, not at all. You don't need a diagnosis letter or any official paperwork. If you think you might be autistic, ADHD, or any other neurotype – or if you just know you've always felt different – that's enough. You're welcome here.
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Most counselling was designed for neurotypical brains – lots of eye contact, talking about feelings in real time, and vague metaphors. I work differently. I'm an autistic individual myself, so I don't just read about neurodiversity – I live it. No pressure to make eye contact. Stimming and fidgeting are fine. We can talk in circles, go quiet, or describe feelings using colours or body sensations instead of emotion words. I won't try to make you act "less autistic" or teach you to mask. You get to be exactly as you are.
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I hear this a lot. Many neurodivergent people have been to counsellors who didn't understand them, made them feel broken, or tried to change who they are. That won't happen here. I'm autistic myself, so I get it. We go at your pace. You don't have to explain yourself over and over. And if something isn't working for you – you can tell me, and we'll change it.
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That's very common, especially for autistic people (it's called alexithymia). We don't have to use feelings-words like "sad" or "anxious" if that's hard for you. We can use colours, sounds, pictures, body sensations, or just talk about what happened today. Whatever helps you communicate.
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Absolutely. Rock, tap, pace, fiddle with something – whatever helps you think or feel calmer. I won't ask you to sit still or look at me.
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Not if you don't want to. Some people prefer video. Some prefer no camera. Some switch it on and off depending on the day. Whatever works for you. The only thing I ask is that if the camera is off, you let me know you're still there every so often – just a nod or a quick message is fine.
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No. I work with all neurotypes – ADHD, dyspraxia, Tourette's, dyslexia, and people who don't have a label but know they think differently. I also welcome neurotypical people who just prefer a gentler, more flexible way of working.
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I don't do formal assessments or give diagnoses myself. But if you want to pursue one, I can talk you through what's involved and help you think about whether it's right for you.
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That's fine. You don't need a label. Lots of people come to me just feeling out of step with the world. We can start there.
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For over a decade, I've worked with the biggest private gender clinics in Europe, helping thousands of people access the care they need – mentally and physically. That means I understand the systems, the waiting, the forms, and the real human toll of navigating it all. But when you're with me, there's no gatekeeping. No intrusive questions. No making you prove who you are. Just warmth and respect. I am also the child of a transgender parent and I have grown up in the community since 2007.
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Yes, where appropriate. Because of my experience working with the biggest private gender clinics in Europe for over a decade, I can help you access surgical referral letters and reports for medical procedures. I understand exactly what's needed for referrals, hormone therapy letters, surgery referrals, and other medical steps. We can talk about what you need and whether I'm the right person to help with that.
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Not at all. You lead the way. Some sessions we might talk about gender. Others we might talk about anxiety, work, family, relationships, or just life feeling heavy. Gender is there if you want it – never forced.
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That's completely fine. Questioning is welcome here. You don't need to have it figured out. You don't need to pick a label. We can sit with the uncertainty together, for as long as you need.
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No. I also work with cisgender people who want to understand gender better, partners or family members of trans people, or anyone who just wants a counsellor who won't make assumptions. Everyone is welcome.
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Sadly, that's very common. I'm sorry if that's happened to you. I can't undo what others have done, but I can promise you something different here. No curiosity-driven questions. No doubt. No having to educate me. Just someone who already gets it.
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Of course. Whatever name and pronouns feel right for you – today, or as things change – I will use them. No awkwardness, no forgetting, no fuss.
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Not if you don't want to. Some people prefer video. Some don't. Some switch it on and off depending on how they feel that day. Whatever helps you feel safe.
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Absolutely. You don't need a plan, a timeline, or any answers. Just show up as you are. We'll figure it out together, one step at a time.
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That's completely normal. Most men I see have never had counselling before. You don't need to know how it works or what to say. I'll guide you through it. It's much less scary than it sounds – honestly.
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Whatever's going on for you. That might be work stress, relationship troubles, feeling low, anger that you don't know what to do with, anxiety that won't switch off, or just a sense that something isn't right. You don't need a big dramatic reason to come. Sometimes life just feels heavy.
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Not at all. Lots of men I work with aren't comfortable with "feelings talk." We don't have to use those words. We can talk about what's happening in your life, what's frustrating you, what's keeping you awake at night. Some men find it easier to talk while not making eye contact, or by going for a walk (if outdoors works for you). We'll find a way that feels right for you – not what a textbook says.
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Some men cry. Some don't. Both are fine. There's no pressure to get emotional. If tears come, they're welcome. If they don't, that's also welcome. You won't be judged either way.
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I won't. I'm not here to turn you into a different person. You don't need to perform vulnerability or use therapy-speak. You just need to show up – however you show up. Sarcastic, quiet, grumpy, confused, or not sure why you're even there. All of it's okay.
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That's incredibly common. You don't need to have the answer. Part of what we do together is just sit with that question and see what comes up. Or not. Sometimes just having a space to be – without fixing anything – is enough for a while.
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No. You don't have to be at rock bottom to deserve support. Maybe you're just tired, bored, lonely, or stuck in a rut. That's valid too. You don't need to wait until things get really bad.
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No. That's not my job. I won't pretend to have all the answers. What I will do is listen properly, ask useful questions, and help you hear your own thoughts more clearly. You're the expert on your own life – not me.
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That happens. Sometimes the counsellor wasn't the right fit. Sometimes the timing wasn't right. Sometimes you just weren't ready. Whatever the reason, I won't take it personally if you've been let down before. We can start fresh.
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No. You can start with one session and see how it feels. No pressure to carry on if it's not for you. Most men start by booking a first session just to try it out – that's exactly what I'd recommend.
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You just did, by reading this. The next step is getting in touch. That might feel like the hardest part – and I get that. But you don't need a big speech or a list of problems. Just send a message saying "I'd like to try a session." I'll take it from there.